60 DAY MONEY BACK GUARANTEE
We offer a 60 day money back guarantee on all SAVE-A-LOAD HYDRAULIC CARGO BARS and accessories purchased from our website.
If you are not happy with your purchase, you can return it to us for a refund within 60 days of purchase. The amount of the refund depends on the reason for the return.
| Reason for the Return | Amount of Refund |
|---|---|
| Defective products and incorrect deliveries | Full refund (or free replacement if you prefer), plus your return shipping costs. |
| Change of mind or any other reason | Purchase price less our original shipping cost. |
| Products lost or damaged in transit | Full refund (or free replacement if you prefer), plus your return shipping costs, if applicable. |
Defective Products and Incorrect Deliveries
Depending on the nature of the claim we may ask you to submit evidence such as photographs or return the product to us. Once we have reviewed the evidence or returned product and have verified the defect or error, we will provide a free replacement or a full refund of the original purchase price and shipping costs. Depending on the circumstances, we may also refund the return shipping costs incurred by you.
Products Lost or Damaged in Transit
We will offer a full refund or a free replacement (plus your return shipping costs, if applicable) for products that are lost or damaged in transit.
Change of Mind or Any Other Reason
If you change your mind after purchasing a product, we will refund the purchase price less our shipping costs, provided the product is not used, and returned in a clean, saleable condition in original packaging with all tags, labels, and accessories.
In all instances, you must contact us within 60 days of the date of purchase with details of your claim. Refunds or replacements may be denied if the product returned has been cut, altered or otherwise damaged after delivery or damaged during the return shipping process.
Claims for defective products made after 60 days of purchase will be processed according to the terms of our warranty.