A street address and a contact phone number are required for all shipments.

We aim to dispatch orders within one business day.

All products are shipped from warehouses in Australia.

Shipping times are estimates only, and may vary depending on the destination and the shipping method chosen. We cannot guarantee that your order will be delivered by a given date, as the shipment will be out of our control once it leaves our warehouse.

We may ship products using alternative carriers or shipping methods that provide a better or equal level of service to the one you have chosen. If you choose free shipping at checkout, your order will be shipped using the cheapest service available at the time of dispatch.

We recommend that all purchases be shipped to a location that is attended during business hours. Shipments are usually marked with ‘Authority To Leave’ and those that are left at unattended premises will be the responsibility of the buyer.

Please contact us before purchasing if you have any special delivery requirements.